This Privacy Policy describes how Rule Ship (“we,” “our,” or “us”) collects, uses, and protects information when you install and use the Rule Ship app (“App”) within your Shopify store.
By installing or using the App, you agree to the practices described in this Privacy Policy. If you do not agree, please uninstall the App.
Information We Collect
We may collect the following categories of information:
Store Information
Your shop domain, store settings, and configuration required to calculate and display shipping rates.
Shipping Rule Data
The shipping rates, conditions, and rules you create within the App.
Order and Checkout Data
Cart contents, destination, and pricing information needed to calculate shipping rates at checkout.
Contact Information
Name, email address, and message content when you contact us for support.
Automatically Collected Information
IP address, device identifiers, browser type, and usage logs.
How We Use Your Information
We process information for the following purposes:
- To calculate and display accurate shipping rates at checkout
- To provide, maintain, and improve the App
- To authenticate your store and manage your account
- To respond to support requests sent through the Contact Us page
- To detect, prevent, and address fraud, misuse, or security issues
- To comply with applicable laws and Shopify's requirements
Legal Basis for Processing
We process personal data only when a valid legal basis exists, including:
- Contractual Necessity: To provide the shipping rate services you installed the App for
- Consent: When you voluntarily submit information, such as through the Contact Us form
- Legal Compliance: To meet regulatory or statutory requirements
- Legitimate Interests: For security, analytics, and service improvement
Data Retention
We retain store and shipping rule data for as long as the App remains installed on your store. If you uninstall the App, your data is deleted in accordance with Shopify's data protection requirements.
Security
We implement technical and organizational safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access and obtain a copy of your personal data
- Request correction or deletion of inaccurate information
- Restrict or object to certain processing activities
- Withdraw consent at any time
To exercise these rights, please contact us at contact@sannket.com.
Updates to This Policy
We may update this Privacy Policy from time to time. The revised version will be effective upon posting, with the “Effective Date” updated accordingly.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Rule Ship
contact@sannket.com